Information
CONTACT US

We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to talk to a real person about something? Yeah, we get it. That’s why at Sneakloom, we’re not just another faceless online store—we’re a small team of sneaker enthusiasts who genuinely care about what you think. Seriously, your feedback? It’s like gold to us.

Fun fact: Our founder, Jake, still replies to most customer emails himself. (He’s a bit old-school that way.) One time, he spent an entire afternoon helping a customer track down a rare pair of vintage Air Jordans—just because he loves the thrill of the hunt. That’s the kind of passion you’re dealing with here.

Get in Touch

Got a question? A suggestion? Or maybe just want to geek out about the latest drops? Here’s how to reach us:

  • Address: 3387 Alexander Avenue, San Rafael, California
  • Email: [email protected] (We usually reply within 24 hours—unless Jake’s deep in a sneaker rabbit hole.)
  • Phone: +1925-627-4673 (Monday–Friday, 9am–6pm PST)
  • Live Chat: Look for the little chat icon in the corner. It’s not AI—promise.

Your Voice Matters

Let’s be real: Without you, we’re just a website with a bunch of shoes. Your ideas have shaped everything from our product lineup to our return policy. (Remember when someone suggested we add wider sizes? Done.) So don’t hold back—tell us what’s on your mind.

P.S. If you’re wondering why we’re called Sneakloom... well, that’s a story involving a misheard lyric and a late-night brainstorming session. Ask us about it sometime.

Pro tip: Emails with subject lines like "URGENT: I NEED THOSE LIMITED-EDITION DUNKS" tend to get faster replies. Just saying.

Cart
Discover the Best in All-Terrain Footwear
Your cart is currently empty.