At Sneakloom, we prioritize swift and secure delivery for all your footwear needs. Our team processes orders within 1-2 business days, ensuring your high-performance gear reaches you in optimal condition. Whether you're seeking rugged outdoor companions or versatile everyday options, our logistics network is tailored to handle specialized footwear with care. We partner with trusted carriers to maintain reliability across all product categories, from adventure-ready designs to urban essentials.

Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days after dispatch, while international deliveries may require 10-20 business days. Seasonal demand or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

These rates apply to most destinations in our service area. Bulk or oversized shipments may incur additional charges, which will be clearly communicated during checkout.

Currently serving 30+ countries across North America, Europe, and select Asian markets. We continuously expand our reach - if your country isn't listed at checkout, please check back later. Restrictions apply to certain remote locations and territories with complex import regulations. For military addresses or special delivery requirements, contact our support team before placing your order.

Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. Monitor progress directly through our website's order portal or the carrier's tracking system. For consolidated shipments with multiple packages, each component receives its own tracking reference. Notifications are sent at key milestones including dispatch, customs clearance (if applicable), and out-for-delivery status.

While delivery issues are rare, we're fully prepared to assist if problems arise. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, please contact [email protected] with your order number. Our logistics specialists will investigate immediately and keep you informed throughout the resolution process. For lost packages confirmed by the carrier, we offer replacement shipping or refund options at your discretion.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country's regulations. These charges are separate from your order total and typically collected upon delivery. We declare all shipments at actual purchase value and cannot mark items as gifts to avoid fees. For current rates in your region, consult your local customs authority before ordering. Some destinations may require additional processing time for customs clearance beyond our stated delivery estimates.